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Hello, my name is

Michael Kittinger

I help service-based businesses scale on autopilot by installing the Smart Scaling Platform. The platform combines Smart Content, Smart Agent, Smart SEO, and Smart OS so the pieces work as one rhythm, not four disconnected tools.

The outcome I shoot for is simple: generate and convert more traffic into money in your pocket. I stay hands-on from strategy through build, whether you need sharper content, AI that actually follows your playbook, technical SEO, or the automations that hold it all together.

Services

When I install the Smart Scaling Platform, these are the four components I wire together for service-based businesses: Smart Content, Smart Agent, Smart SEO, and Smart OS. Below is how I deliver them in practice.

I build advanced AI chat and voice agents that understand context, follow your playbooks, and hand off cleanly to humans when it matters. This is the Smart Agent layer: not a generic widget bolted on after launch, but assistants that qualify leads, answer real questions, route hot opportunities to your team, and keep conversations moving around the clock.

For me, this layer is what makes the Smart Scaling Platform feel alive on the front line.

Your site is often the first serious interaction someone has with your business. I build and refine pages that load fast, look credible, and make the next step obvious. Smart Content shows up here: offers, structure, and copy that support what you sell.

Smart SEO is how I align that foundation with how people actually search, so you are not just online, you are discoverable. Structure, content, and technical basics have to work together, or the traffic never turns into pipeline.

Smart OS is where follow-ups, CRM updates, notifications, scheduling handoffs, and glue between the tools you already pay for stop living in your head and start running on a schedule. I am integration-first: I connect what you use today instead of forcing another silo.

From light sequences to high-volume workflows (think thousands of executions a month), I optimize for reliability: fewer dropped leads, fewer manual clicks, and a source of truth your team can trust.

Results at a glance

Thousands

of leads

Captured and nurtured through funnels, follow-up sequences, and systems that don’t let interest go cold.

1,200+

Automations created

Workflows, integrations, and background jobs that run whether you’re in the inbox or not.

150+

AI agents built

Chat, voice, and task agents wired into real processes, not demos that die after the sales call.

Hundreds

of booked appointments

Driven by automated scheduling, reminders, and clean handoffs: less ping-pong, more time on the calendar.

In production orchestration (including self-hosted n8n), systems I run routinely log 10,000+ monthly executions. That is proof these pipelines are not slide-deck fiction. They are infrastructure your business can lean on.

Clients

My clients have included local, national, and international companies, everything from full brick-and-mortar operations with staff on the floor to fully online brands that never open a retail door. That range matters: the automations that save a service business are different from the ones that scale a digital offer, but the through-line is always the same: clarity, follow-through, and systems that don’t depend on heroics.

Whether you are tightening lead response, modernizing your site, layering in AI assistants, or wiring CRM + scheduling + ads into one rhythm, the engagement usually starts with an honest map of what is broken. Then I build what you will actually use, not what looks impressive in a demo.

Husband, dad of four, and a marketer who builds systems, not slides

I'm a husband and father of four. Early on, I had to figure out how to use automation, AI, and later custom-built apps to protect time and freedom at home and in the businesses I support. That personal pressure is why I care about things actually working in production, not just looking good in a proposal.

Professionally, I am the same person you meet in the headline: I help service-based businesses install the Smart Scaling Platform and turn traffic into revenue. Campaigns, websites, chat agents, and integrations are not separate hobbies for me. They are one system meant to turn attention into booked calls and money you keep.

If you are overwhelmed by tools, tabs, and half-finished zaps, you are not behind, you are normal. My job is to help you replace the pile with a coherent rhythm: capture leads, respond fast, book appointments, and keep your CRM honest, so you can step away for a family dinner without the business falling apart.

Tell me what you're buildingSee projects & productsCase study overviews

Michael Kittinger, professional headshot

The people behind the “why”

These are the faces that keep the work grounded. Beach days, school milestones, and the everyday noise of a busy house are exactly why leverage matters: automation earns back minutes you can't buy once they are gone.

Michael and Ava on the beach
Michael and Ava, beach
Michael with Kristin, Ella, and Ava at the debutante ball
Family at the debutante ball

Products & platforms

These are the products and systems that best show how I work: clear positioning, practical automation, and software that supports real operators instead of adding another fragile layer to the stack.

CupidConnectors CRM

CupidConnectors CRM helps matchmaking teams run intake, scheduling, follow-up, and relationship tracking without dropping warm leads or burying coordinators in admin work.

BackDoor Chat

BackDoor Chat is an AI companion platform for private, always-available conversations, with text chat, live voice, and custom photo and video generation built into one subscription.

Steadora

Steadora is a mobile-first wellness app that gives adults in-the-moment support through grounding, reframing, journaling, check-ins, and AI-guided sessions for daily stress and blended-family challenges.

Smart Scaling Platform

The platform I install for service-based businesses that need to scale on autopilot: Smart Content, Smart Agent, Smart SEO, and Smart OS working as one rhythm instead of four silos.

Ready to scale on autopilot?

No booking links or calendar juggling. Tell me what you are building, where things stall, and what "done" looks like. I will reply by email. An AI chat assistant on this site is on the way for quick questions; until then, the form is the best way to reach me.

Contact me